Unlimited Straps, Inc aims to sell high quality merchandise that will provide the buyer many years of use. All products are used at the discretion of the purchaser. Unlimited Straps is not liable or accountable for any damage to your watch while using, installing or removing any of our products.
We want you to be happy with your purchase, so we aim to provide flexibility with returns. If you received a bracelet or strap that is defective, please email us and we will provide a shipping label for the return. We will make it right!
If you are unhappy with your purchase for any other reason, please send us an email and mail back the item in original, unused condition within 30 days for a full refund - no questions asked. The buyer is responsible for return shipping fees. If the bracelet has been sized or the plastic has been removed, we require a 15% restocking fee upon return.
We will notify you as soon as we receive and inspect your return. Returns are processed in batch once per week (usually on Saturdays). If everything is accurate, you will be automatically refunded on your original payment method. Please remember that it can take up to 7-10 days for your bank or credit card company to process and post the refund.
Exceptions / non-returnable items
Sale items or factory defective items cannot be returned.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.